He soon realizes that the entire rate of the group is limited by the slowest hiker (the constraint) – a boy named Herbie.įirst, Alex tries to put Herbie at the front of the line to keep the group connected. Alex needs to keep calling for the front of the line to stop and wait for the others to catch up. Soon after beginning, the hikers align themselves with the fastest hiker at the front of the line and the slowest boy in the back. Plant Manager Alex Rogo volunteers to lead his son’s boy scout troop on a 10-mile hike to a campsite. One of the key lessons about TOC from The Goal occurs during a boy scout camping trip. The book also details how Alex deals with a struggling marriage and learns a key lesson from a boy scout during his journey to improvement. Alex reconnects with an operational improvement consultant who helps change how he thinks about productivity and inventory. Alex and his plant management team evaluate the financial and performance measures and create a turnaround strategy. The book tells the story of plant manager Alex Rogo, who has 90-days to save his plant from being closed by corporate headquarters. The Goal: A Process of Ongoing Improvement by Eli Goldratt has sold over 6 million copies and is one of the top-selling business operations books of all time.
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The Goal: A Process of Ongoing Improvement “No Chain is Stronger Than Its Weakest Link” Every system has at least one constraint – TOC uses a focusing process to identify and eliminate the constraint, therefore raising the output of the entire system. The Theory of Constraints (TOC) is an operations management method that views any system as being limited in achieving its goals by a small number of constraints. Goldratt has published multiple editions of the original book, and also adapted the TOC concept to project management theory with his book Critical Chain, published in 1997. This is a summary of the story and key lessons from the 1984 classic The Goal: A Process of Ongoing Improvement by Eli Goldratt that introduced the world to the Theory of Constraints.